Questions?

• SHIPPING •

We ship worldwide. All orders are sent via USPS 1st Class Or Priority Mail. Please note all stated shipping times are approximate. Tracking information will be provided on the confirmation email.

USA: 3-5 Working Days 

INTERNATIONAL: 5-7 Working Days 

• RETURNS •

Orders can be returned for any reason within 14 days from the date the order was placed.

Returned items must be in the same condition, unworn and in the original packaging. We reserve the right to deny a return if items are not received in their original condition.

Ensure to put your name and order number in so we know who its coming from. Please email us to request returns address. 

Once your return is received a refund will be processed, and a credit will automatically be applied to your original payment method. Please note that it might take 2-5 working days for a refund to show up on any bank statements.

Customers are responsible for shipping costs when exchanging items. Shipping costs, gift cards and downloadable software products are non-refundable. Please ensure you send returns via a tracked service to make sure it reaches.  

Our customer service team are always on hand to answer any questions you may have so just drop us an email with your name and order number: merch@dirtyphonics.com and we'll get back to you within customer service hours.